Privacy policy
PRIVACY POLICY
Last updated: August 7, 2026
AIY-KO™ is a trading name operated by Sagit Bromberg, a sole proprietor registered in Israel (“AIY-KO™,” “we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://aiy-ko.com, purchase a product, contact us, or otherwise interact with our website, services, and related features (collectively, the “Services”).
Our store is hosted by Shopify, which provides the e-commerce platform that enables us to offer the Services.
Shopify also processes personal information about your access to and use of the Services in order to provide, protect, improve, and personalize its platform and related services. Certain Shopify enhanced services may use information from your interactions with our store, other merchants, and Shopify. Information submitted through the Services may be transmitted to Shopify and other service providers located in countries other than your country of residence.
To learn more about Shopify’s processing of consumer personal information and the privacy choices available to you, visit the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en. Where applicable, you may also use the “Your Privacy Choices” link available through our store or Shopify’s privacy portal to exercise eligible privacy rights.
Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood the practices described below.
1. PERSONAL INFORMATION WE COLLECT
The personal information we collect depends on how you interact with the Services. It may include:
Contact and Order Information
• Name;
• Email address;
• Telephone number;
• Billing and shipping addresses;
• Order number;
• Products ordered;
• Size or product preferences;
• Delivery and return information; and
• Communications relating to an order or customer-support request.
Payment Information
Payments are processed by third-party payment providers. We do not directly store complete credit or debit card numbers.
We may receive limited information relating to a payment, such as the payment method, transaction status, billing details, payment confirmation, and limited account or card information supplied by the payment provider.
Account Information
If customer accounts are available, we may collect account credentials, account preferences, order history, and related settings. Passwords and authentication information are handled through Shopify or another authorized service provider.
Device and Usage Information
When you use the Services, we and our service providers may automatically collect information such as:
• Internet Protocol address;
• Browser type;
• Device type and operating system;
• General location derived from an IP address;
• Pages viewed;
• Links or buttons selected;
• Date, time, and duration of visits;
• Referring website or advertisement;
• Shopping-cart activity; and
• Cookie and similar technology identifiers.
Communications
We collect information you choose to provide when you contact us, submit a form, request support, make a return request, respond to a survey, or otherwise communicate with us.
Reviews and User-Submitted Content
If you submit a product review, photograph, comment, or other content, we may process the information you provide and display the content as described at the time of submission. Please do not include sensitive or confidential information in publicly submitted content.
2. SOURCES OF PERSONAL INFORMATION
We may collect personal information:
• Directly from you;
• Automatically from your device through cookies and similar technologies;
• From Shopify and other service providers that support the Services;
• From payment processors;
• From fulfillment, shipping, and delivery providers;
• From customer-support, review, analytics, fraud-prevention, and advertising providers; and
• From business partners when permitted by law.
3. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
Provide and Fulfill the Services
• Process and confirm purchases;
• Process payments through authorized payment providers;
• Fulfill, ship, track, and deliver orders;
• Provide order updates;
• Manage returns, refunds, replacements, and customer requests;
• Maintain customer accounts; and
• Provide customer service.
Operate and Improve Our Business
• Maintain and improve the website;
• Understand how visitors use the Services;
• Troubleshoot technical problems;
• Develop and improve products, services, and customer experiences;
• Conduct internal reporting and business analysis; and
• Maintain records relating to orders and business operations.
Communicate With You
• Respond to questions and support requests;
• Send transactional messages concerning orders, accounts, returns, or refunds;
• Provide important notices concerning the Services or our policies; and
• Send promotional communications where you have consented or where otherwise permitted by law.
Marketing and Advertising
Subject to applicable law and your privacy choices, we may use certain information to measure advertising, understand campaign performance, display relevant advertisements, and communicate with customers about products or offers.
Security and Fraud Prevention
We may use personal information to:
• Verify transactions;
• Detect, investigate, and prevent fraud, abuse, security incidents, or unlawful activity;
• Protect customers, our business, and our service providers; and
• Enforce our Terms of Service and other policies.
Legal and Compliance Purposes
We may use personal information to comply with legal, tax, accounting, regulatory, and recordkeeping obligations; respond to lawful requests; establish or defend legal claims; and protect our legal rights.
4. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information when reasonably necessary to the following categories of recipients:
Shopify
Our store is hosted by Shopify. Shopify processes personal information to provide and improve the e-commerce platform and related services. Information about Shopify’s privacy practices is available at:
https://www.shopify.com/legal/privacy
Payment Providers
We disclose information to authorized payment providers to process transactions, prevent fraud, issue refunds, and provide payment-related services. Payment providers process information according to their own privacy notices.
Fulfillment, Shipping, and Delivery Providers
We may disclose order and delivery information to suppliers, fulfillment partners, warehouses, shipping carriers, and delivery providers to prepare, ship, track, and deliver purchases or process approved returns.
Technology and Business Service Providers
We may disclose information to providers that assist with website hosting, cloud storage, customer support, email delivery, analytics, security, fraud prevention, product reviews, advertising, and business operations.
Legal and Safety Disclosures
We may disclose information when reasonably necessary to comply with applicable law, a court order, subpoena, governmental request, or legal process; to investigate unlawful activity; to enforce our agreements; or to protect the rights, safety, and property of AIY-KO™, our customers, service providers, or others.
Business Transactions
If all or part of our business is involved in a merger, acquisition, financing, reorganization, sale of assets, insolvency, or similar transaction, personal information may be disclosed as part of that transaction, subject to applicable law.
At Your Direction
We may disclose information when you direct us to do so or provide your consent.
5. COOKIES AND SIMILAR TECHNOLOGIES
We may use cookies, pixels, tags, local storage, and similar technologies directly and through our service providers to:
• Operate essential website functions;
• Remember preferences and shopping-cart selections;
• Maintain security;
• Understand website traffic and usage;
• Measure website and advertising performance; and
• Support relevant advertising where permitted.
Some cookies are necessary for the Services to function. Other cookies may be subject to your consent or privacy choices.
You may manage cookies through your browser settings and through any cookie or privacy controls made available on our website. Blocking certain cookies may affect website functionality.
Where required by applicable law, we will honor recognized browser-based opt-out preference signals, such as Global Privacy Control, when those signals can be detected and applied.
6. MARKETING COMMUNICATIONS
You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the message.
Even if you unsubscribe from marketing, we may continue to send non-promotional communications relating to orders, payments, returns, account security, customer support, or important changes to the Services.
We will send marketing text messages only where you have provided any consent required by applicable law. Instructions for opting out will be included in the applicable message.
7. SALE, SHARING, AND TARGETED ADVERTISING
We do not sell personal information in exchange for money.
However, certain uses of advertising, analytics, or cookie technologies may be considered a “sale,” “sharing,” or processing for targeted advertising under the laws of some U.S. states, even when no money is exchanged.
Where applicable, you may opt out through the “Your Privacy Choices” link or other privacy control made available on our website, by enabling Global Privacy Control in a supported browser, or by contacting us at support@aiy-ko.com.
We do not knowingly sell or share the personal information of individuals under 16 years of age for targeted advertising.
8. U.S. STATE PRIVACY RIGHTS
Depending on your state of residence and whether the applicable law applies to our business, you may have the right to:
• Request confirmation that we process your personal information;
• Request access to personal information we maintain about you;
• Request correction of inaccurate personal information;
• Request deletion of personal information, subject to legal exceptions;
• Request a portable copy of certain personal information;
• Opt out of the sale or sharing of personal information;
• Opt out of targeted advertising;
• Opt out of certain profiling with legal or similarly significant effects;
• Limit certain uses or disclosures of sensitive personal information, where applicable; and
• Appeal a decision concerning a privacy request.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
To submit a privacy request, email support@aiy-ko.com with the subject line “Privacy Request” and describe the request.
We may need to verify your identity before completing a request. Verification information will be used only to process and document the request.
Where permitted by law, an authorized agent may submit a request on your behalf. We may require proof of the agent’s authority and may ask you to verify your identity directly.
If we deny a request and applicable law provides a right to appeal, you may submit an appeal by emailing support@aiy-ko.com with the subject line “Privacy Appeal.”
These rights are not absolute. We may retain or continue processing information where permitted or required for purposes such as completing transactions, maintaining security, preventing fraud, complying with law, maintaining business records, or establishing and defending legal claims.
9. CHILDREN’S PRIVACY
The Services are not directed to children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.
Although a parent or guardian may purchase our product for a teenager, purchases through the Services must be completed by an adult or by a person acting with the involvement and permission of a parent or legal guardian.
If you believe a child under 13 has provided personal information to us, contact support@aiy-ko.com. We will review the request and delete the information where required by law.
10. DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no website, storage system, or method of electronic transmission is completely secure. We cannot guarantee absolute security.
Please do not send payment card numbers, passwords, medical records, or other highly sensitive information through ordinary email or customer-support forms.
11. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
• Complete transactions and provide the Services;
• Maintain business, tax, accounting, and transaction records;
• Process returns, refunds, and disputes;
• Provide customer support;
• Maintain security and prevent fraud;
• Comply with legal and regulatory obligations; and
• Establish, exercise, or defend legal claims.
The applicable retention period depends on the nature of the information, the reason it was collected, the sensitivity of the information, legal requirements, and whether the information is needed to resolve a dispute or enforce an agreement.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law and technical limitations.
12. INTERNATIONAL DATA TRANSFERS
AIY-KO™ is operated from Israel, and our customers and service providers may be located in the United States and other countries.
Personal information may therefore be transferred to, stored in, or processed in countries outside your place of residence. Privacy and data-protection laws in those countries may differ from the laws in your jurisdiction.
Where required, we use legally recognized transfer mechanisms or other lawful safeguards for international transfers.
13. THIRD-PARTY WEBSITES AND SERVICES
The Services may contain links to third-party websites, applications, payment services, or social-media platforms.
We do not control and are not responsible for the privacy, security, or content practices of third parties. You should review the privacy notice of any third-party service before providing personal information.
A link does not imply that we endorse or control the third party.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our practices, technologies, service providers, legal obligations, or business operations.
When we make changes, we will update the “Last updated” date and provide any additional notice required by applicable law.
15. CONTACT US
For questions about this Privacy Policy, our privacy practices, or a privacy-rights request, contact:
AIY-KO™
Operated by Sagit Bromberg, a sole proprietor registered in Israel
Email: support@aiy-ko.com
Website: https://aiy-ko.com