Track Order

Track Your Order

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to follow the delivery.

How to track your order

Open the shipping confirmation email sent to the email address used during checkout.

Click the tracking link in the email to view the latest delivery updates from the carrier.

Please allow up to 48 hours after receiving the shipping confirmation for the carrier’s tracking information to update.

Still need help?

If you have not received a shipping confirmation after the processing period, or if your tracking has not updated for several days, contact us at support@aiy-ko.com.

Please include your order number and the email address used during checkout. We aim to respond within 24 hours.